MindBody Online portal MindBody Online
Username: Password: Go back ->
Powered by MindBody  Problems? Email alex@castlehillfitness.com

There are currently 3 jobs available at Castle Hill Fitness:

Client Services Associate - Part-Time
 posted Apr 17th, 2017

Who We Are

Castle Hill Fitness is an integrated health and wellness facility in downtown Austin offering personal training, Fitness, Spin, Pilates, and Yoga classes, and a full-service Wellness Spa.

Our Mission

Our mission is to provide a welcoming environment for the Austin community to improve their overall health. To educate our clients that overall health is more than just a fitness goal - it's about community, variety, refueling, recovering and challenging your mind and body. We empower our clients towards a greater quality of life with seasoned professionals, varied programs and disciplines, and conscious living principles all under one roof.

About this Job

Our Client Services Associates are the initial "Face of the Castle" for new clients and possess general knowledge about all things Castle Hill Fitness! Associates provide exceptional service to clients and staff alike in a fun, fast-paced environment.

People who excel in this position...

  • Have exceptional verbal and written communication skills
  • Are able to manage a high volume of interaction and interruptions while maintaining composure and quality of service
  • Excel at working cooperatively with multiple departments and interest groups

Responsibilities include:

  • Promptly greeting, checking in, checking out, and responding to client inquiries
  • Assisting clients enroll in classes, workshops and series
  • Scheduling spa appointments, tours, orientations and Bod Pods
  • Process client payments and professionally communicate with clients regarding billing preferences and balances
  • Light housekeeping duties


  • Customer service experience in retail, front desk, or similar environment
  • High School Diploma; some college preferred
  • Knowledge of personal computer and office equipment use, including Microsoft Word and Outlook, scanners, and multi-line phone system
  • Ability to build rapport with clients and staff by learning their names, preferences, and needs
  • Able to troubleshoot and problem-solve client, computer, and minor equipment issues
  • CPR/AED Certification is required within 60 days of hire


  • College degree
  • Experience with Mindbody Online or other booking/client management tools
  • Previous experience in a fitness facility environment
  • Sales experience


This is a part-time position withthe following shifts:

M – 4-8pm

W – 4-8pm

F – 4-9:30pm

S – 2-7:30pm

S – 2-7:30pm

Earning Potential & Benefits

Starting pay for this position is $11-$12 per hour. Staff benefits include a FREE VIP membership for you, a free Premier membership for a friend, discounts on food, products and services, and a healthy fun environment.

How to Apply

Qualified applicants should respond with a resume, accompanied by a cover letter explaining why YOU are the best fit for our team! Send resume and cover letter to jobs@castlehillfitness.com. Resumes without a cover letter will not be considered.


Housekeeper - FT or PT
 posted Apr 20th, 2017

About this Job:

Housekeeping staff support Castle Hill's vision, mission, and values by ensuring a spotless facility through regular, safe, systematic housekeeping duties. Housekeepers are responsible for maintaining stock of towels, linens and locker room supplies along with general cleanliness of the gym and spa.

Hiring full-time and part-time positions. 


Perform regular and specially assigned duties in a timely manner, including:

- Cleaning equipment, studios, and locker rooms
- Wiping down glass & windows
- Vacuuming
- Laundry
- Collecting and disposing of trash/compost/recycling
- Replenishing locker room supplies
- Maintaining inventory of spa linens and fresh towels throughout the gym


Cleaning experience; ideally in a comparable environment
Ability to understand written and verbal instructions in English
Proven organization, interpersonal, and time management skills
Ability to work both collaboratively and autonomously


High school diploma or equivalent

Other Information
Must be able to walk, bend, reach, stretch, and use repetitive arm and leg motions for majority of shift.
Ability to lift and carry up to 50 lbs
Ability to carry and use a vacuum backpack
Must have reliable transportation
Must be able and willing to occasionally work as a substitute outside of assigned days/shifts


Competitive pay based on experience PLUS Housekeepers get discounts on food, massage, and other gym products and services - Free gym membership for you and a friend - Competitive pay and health/dental benefits for housekeepers working 20+ hours/week!

How to Apply
Send resume/work history to jobs@castlehillfitness.com. No phone calls, please.


Experienced Massage Therapist (10-20 hrs/wk)
 posted Apr 27th, 2017

About this Job

Looking for a space to treat your downtown/Clarksville massage clients? Castle Hill Fitness has room for an additional experienced massage therapist for 10-20 hours/week! Incoming therapist must have own clientele.

Who We Are

Castle Hill fitness is an integrated health and wellness facility in downtown Austin offering personal training, Fitness, Spin, Pilates and Yoga classes, and a full-service Wellness Spa with Massage, Acupuncture, Structural Integration, and Skin Care. Our Mission is to welcome, educate, and empower the Austin community to improve their overall health with seasoned professionals, varied programs and conscious living principles all under one roof.

Earning Potential & Benefits

Our unique and competitive compensation program includes 401k, health/dental plan, and continuing education reimbursement for all employees working 20+ hours a week. Staff benefits also include a VIP gym membership, free Premier membership for a friend, and a healthy fun environment. We also build in 15-minute transition time between each treatment.

How to Apply

Email a resume and cover letter explaining why you are the best fit for our needs to jobs@castlehillfitness.com.


Back to top