About This Job

Our Client Services Associates are the bright “Face of the Castle” who connect our visitors with all things Castle Hill Fitness! Associates provide best-in-class service to clients and staff alike, in a fun, fast-paced environment.

We are currently hiring for the following shifts:

Mon-Thurs from 5 PM - 9 PM
Fridays from 4 - 7 PM

People who excel in this position…

• Enjoy a high volume of interaction with customers
• Love getting to know people’s unique interests and personalities
• Are great on the computer and easily learn new software
• Can manage frequent interruptions while maintaining high quality of service

Sound like you? Keep reading!

Responsibilities

• Promptly greet, check in, check out, and respond to client inquiries
• Assist clients enroll in classes, workshops and series
• Schedule spa appointments, tours, orientations and Bod Pods
• Accurately process client payments and communicate with them regarding billing preferences and account balances
• Address client complaints and escalate to a manager whenever necessary
• Light housekeeping duties

Requirements

• Customer service experience in retail, front desk, or similar environment
• High School Diploma; some college preferred
• Knowledge of personal computer and office equipment use, including Microsoft Word and Outlook, scanners, and multi-line phone system
• Ability to build rapport with clients and staff by learning their names, preferences, and needs
• Able to troubleshoot and problem-solve client, computer, and minor equipment issues
• CPR/AED Certification is required

Pluses:

• College degree
• Experience with Mindbody Online or other booking/client management tools
• Previous experience in a fitness facility environment
• Sales experience

Earning Potential & Benefits

Starting pay for this position is $12 per hour. Staff benefits include a FREE VIP membership for you, a free Premier membership for a friend, discounts on food, products and services, and a healthy fun environment.

How to Apply

We want to learn about you, what makes you tick, and what you can bring to our team. Qualified applicants should send a resume and cover letter explaining why YOU are the best fit for the job to jobs@castlehillfitness.com.

About this Job

Castle Hill Fitness is hiring experienced housekeepers to keep our facility the clean and welcoming environment we’re known for.

Now hiring for the following shifts:

Saturdays from 12PM - 8PM
Sundays from 10 AM - 6 PM
Mondays from 7AM - 2PM

Responsibilities

• Cleaning equipment and studios
• Wiping down glass & windows
• Cleaning locker rooms
• Vacuuming
• Laundering towels and sheets
• Collecting and disposing of trash, recycling, and compost
• Replenish locker room supplies
• Other specially assigned cleaning duties as needed

Requirements

• Some cleaning, janitorial, maid, or housekeeping experience
• Ability to understand some written and verbal instructions in English
• Ability to work both independently and with others

Preferred

High School Diploma or equivalent

Other Information

• Must be able to lift and carry up to 50 lbs
• Must be able to walk, bend, reach, stretch, stand, walk, and use repetitive arm and leg motions for a majority of shift
• Must have reliable transportation

Compensation & Benefits

Housekeepers start at $12/hour with opportunities for $0.50 raises every six months. Enjoy a FREE gym membership for you and a friend, discounts on products and services, health and dental insurance, and a healthy, fun environment!

How to Apply

Email resume to jobs@castlehillfitness.com