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In order to minimize the risk of disease transmission as well as extend the life of our equipment, participants in the fitness center are required to abide by the following while working out:

  • Patrons must wear appropriate attire at all times. Offensive, suggestive, or overly revealing attire is unacceptable.
  • Patrons must wear shoes with a closed toe and closed heel.

Clothing that is not allowed while exercising:

  • Garments with belts, metal rivets, or exposed zippers.
  • Excessively loose clothing – this type could get caught in equipment.
  • Street clothing materials, such as denim, canvas, or military fatigues can compromise safety and are prohibited.
  • Dark-soled shoes that mar the floors, boots, dress shoes, open toes, sandals, or flip flops are prohibited

*Dress code parameters may be adjusted to accommodate certain class formats that require no shoes (Barre, Yoga, Pilates) – Going barefoot is only appropriate during those classes and studios.

Appropriateness of the clothing will be held to the discretion of Castle Hill administrative staff. If clients do NOT adhere to the dress code, they will be asked to change or to leave for the day.

  • Always check in at the front desk with your name or member card
  • Please wear appropriate shoes & attire while on the gym floor
    Please see our dress code for appropriate attire.
  • Use towels sparingly & return them to designated hampers
  • Dispose of trash in waste bins and plastic in our recycling bins
  • Return props & mats, especially those borrowed from classrooms
  • Do not take indoor mats &/or soft medicine balls outside for any reason
  • Always spray down equipment & mats after use
  • Re-rack rubber weight plates after use
  • Use a spotter when handling heavy free weights
  • Do not jerk, slam, or drop weights
  • Schedule a FREE orientation at our front desk if you are unfamiliar with any equipment
  • Children under the age 14 must be supervised by parent or trainer at all times
  • Report any maintenance issues to the front desk immediately
  • Show kindness & patience to everyone around you
  • We have a no cell phone policy, kindly take these calls on our front or back porch
  • We listen! Please express your concerns with a manager before they turn into problems
  • In order to minimize the risk of disease transmission as well as extend the life of our equipment, participants in the fitness center are required to abide by the following while working out:
    • Patrons must wear appropriate attire at all times. Offensive, suggestive, or overly revealing attire is unacceptable.
    • Patrons must wear shoes with a closed toe and closed heel.

    Clothing that is not allowed while exercising:

    • Garments with belts, metal rivets, or exposed zippers.
    • Excessively loose clothing – this type could get caught in equipment.
    • Street clothing materials, such as denim, canvas, or military fatigues can compromise safety and are prohibited.
    • Dark-soled shoes that mar the floors, boots, dress shoes, open toes, sandals, or flip flops are prohibited

    *Dress code parameters may be adjusted to accommodate certain class formats that require no shoes (Barre, Yoga, Pilates) – Going barefoot is only appropriate during those classes and studios.

    Appropriateness of the clothing will be held to the discretion of Castle Hill administrative staff. If clients do NOT adhere to the dress code, they will be asked to change or to leave for the day.

Mobile Device Policy

Whether you’re here to visit our spa, take a class, train with someone, or do your own thing — Castle Hill Fitness is your sanctuary. The following mobile device policy is designed to enhance the experience of all our clients while you escape outside distractions and demands:

  • Mobile device conversations may be taken in designated areas, while being mindful of others
  • If wearing headphones, mobile devices may be used for listening to audio, watching videos, and using fitness-related applications
  • Please do not use your mobile devices during classes. If you are awaiting an important call or need your phone to assist you in the class, alert your instructor beforehand
  • For your safety, please no phone conversations while exercising or using equipment
  • For the privacy of all, photography and/or videotaping is not allowed without prior authorization of any person who is visible
  • Photography and/or videotaping is strictly prohibited in the locker rooms

If at any point the use of your mobile device interferes with your safety or the experience of others, you will be asked to take it outside.

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